Three offers tips for preventing mobile scams

With mobile phone scams on the increase every year, scammers are finding new and inventive ways to trick people out of money or information.

UK network Three are trying all they can to help customers stay clear of any masty surprises and have out together some tips.

Three offers tips for preventing mobile scams

Three have said in their press release :

“Protecting our customers from fraud and mobile scams remains a top priority and we continue to invest in new measures to help monitor and protect them. We want our customers to be free to have a fun and hassle-free mobile experience, but we also want to them remain vigilant and one step ahead of the scammers.”

Even if you are not a Three customer you would be advised to read the information, and hopefully be clear of any scams going around.

Check below for all the information from Three.

Three issues top tips for spotting and avoiding the latest mobile scams

• With millions of Brits affected by fraud, Three introduces new guidelines and technology to protect its customers
• Smishing and Wangiri scams amongst the fraudulent activity covered by the network’s customer advice

27th July 2018: Three is offering help and advice to its customers after a recent rise in mobile phone-based scams targeting people across the UK. The award-winning network has identified new tricks being employed by scammers to steal personal information from mobile phone users across all major mobile networks, including Smishing (SMS Phishing) and Wangiri (one ring and cut). As well as launching new technology that has successfully identified and blocked fraudulent messages, Three is proactively advising customers on the best way to avoid falling prey to the various scam calls and messages.

Smishing (short for SMS Phishing) is a growing trend whereby scammers attempt to trick people into divulging personal information via a text message. In recent months Three has spotted further sophisticated Smishing scams which asked customers to input their payment details onto copycat websites. Scammers are able to target mobile customers by using publicly available number ranges for each provider.

Whilst Three’s security team continue to monitor for suspicious activity and take the necessary actions to block content and contact at-risk customers, the mobile network is also offering the following proactive tips to help its customers:

• Do not submit any personal details when requested to do so via text message
• Delete any suspicious messages without opening links
• If you have already entered your bank details after receiving a text message, contact your bank immediately and cancel your card while monitoring your account for unusual activity
• Do not give out any personal information to anyone claiming to be calling from your bank on an unknown number. Always hang up, and call your bank direct to check if they need to speak to you
• Contact Three if you think you may have received a smishing message – reporting any suspicious message to the free of charge number 7726

Wangiri (literally translated as ‘one ring and cut’ in Japanese, where it first originated) is a scam that involves a fraudster calling a mobile phone number at random, hanging up after one or two rings, and therefore encouraging the recipient to call the number back. These numbers are often from an automated system resulting in a dramatic increase in such calls and are usually internationally-based meaning a customer could receive a charge for returning the call.

Since identifying the scam Three has implemented a new intelligence system to proactively monitor and protect customers, successfully blocking millions of numbers known to be used for Wangiri and saving its customers hundreds of thousands of pounds. Three is alerting customers to take the following action if they receive an unexpected call from an unknown international number to avoid falling victim to the scam:

Do not answer the phone
• Do not call the number back
• Never share any personal information

Alex Ammoune, Lead Fraud Risk Specialist at Three, said: “Whilst we have seen an increase in Smishing and Wangiri activity this year, these fraudulent tactics are in no-way limited to the Three network. Fraudsters are an ongoing problem faced by all UK phone networks, but we hope that by sharing tips and guidance it may help prevent our customers falling victim.

“Protecting our customers from fraud and mobile scams remains a top priority and we continue to invest in new measures to help monitor and protect them. We want our customers to be free to have a fun and hassle-free mobile experience, but we also want to them remain vigilant and one step ahead of the scammers.”

Other fraud trends include:

Bank Fraud via Mobile Phones
Whilst ‘Smishing’ is one tactic deployed by fraudsters to commit bank fraud, there are other means too. Since May 2018, there has been a rise across all UK networks of bank fraud and in particular ‘port-out’ fraud which sees scammers contacting providers and requesting to change a mobile number to a new mobile network, before using it to empty victims bank accounts. Number porting is a genuine service offered by networks to allow customers to keep an existing mobile number and transfer it onto a new SIM when moving to a new network. As a particularly hard scam to monitor Three is encouraging anyone who receives a notification or message about a PAC Code or number swapping request that they did not initiate it themselves to immediately contact their network so they can terminate the number porting and protect their mobile phone accounts with passwords as an extra security measure.

SMS Spam and Nuisance Calls
As well as targeted scams Three is also working to alleviate SMS spam and nuisance calls for its customers. Three has a firewall in place that analyses incoming traffic and blocks suspect content. As customers report additional spam messages they are added to the system to prevent the same content being sent again. Suspect messages can be reported to Three free of charge by forwarding them to 7726 or 37726 while nuisance calls can also be reported to the same number by simply texting CALL and the number in question.

Taking security and customer care incredibly seriously, Three is employing an open approach to currently recognised scams and issues, in an attempt to protect and educate people on what to watch out for to ensure they don’t fall prey to fraud.

The network advises anyone unsure of how to react to a suspect message or call or who wants more information on how to protect against scammers to visit for more information.

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Galaxy Note 9 with improved battery life.

Galaxy Note 9 with improved battery life.
In just two week’s time, Samsung will release the new Galaxy Note 9, and the latest rumours point to a huge 4,000 mAh battery in the Galaxy Note 9. That will be a 20 per cent boost over the Galaxy Note 8’s 3,300 mAh model, indicating that the Note 9 will power through a full day of video-watching at full brightness.

Other rumours indicate that it will come with the same curved screen of the Note 8, along with 64GB of storage and 6GB of RAM, with variants upping the specs to 8GB and 256GB.

Now a teaser video has hit the interwebs, showing how painful it can be when technology lets you down – and that change, in the form of the Galaxy Note 9, will save the day.

We all remember the last time Samsung boosted a Galaxy Note’s battery size. It wasn’t the company’s finest hour, but I bet the latest Note battery has been tested to within an inch of its life.

Hopefully, we should see a couple more teasers of other new and improved Note 9 tech over the next few days.

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Source: News

Searching Google for Events Will Now Generate Personal Recommendations

Google today updated its main search tool with a new emphasis on helping people locate nearby events. Moving forward, generic searches for things like “events near me” will result in a list of events from a variety of sources, as well as vital details about those events. Tapping any of the results brings up more information, such as location, time, ticket costs, and more. Included links should allow people to buy or reserve tickets right from their phone. Google says it is easy to save events and share them with others when collaborating on plans. When browsing local events, a new “For You” tab will appear with personalized recommendations as well as trending and popular events. Google says it will pull information not only from individual event web sites, but also meetup and concert listings to make these lists. Google says event holders can put new tools to use to ensure their events are discoverable via Google search. The new event-focused search results are available from the Google Search app on Android and iOS devices.

Source: Phone Scoop – Latest News

Alexa Cast Simplifies Playing Music from Phones to Alexa Devices

Amazon today revealed Alexa Cast, a new feature that simplifies the experience of interacting with Alexa-powered devices. Alexa Cast specifically targets the action of casting music from a mobile phone to an Alexa speaker. At launch, it is only compatible with Amazon’s own Amazon Music app for controlling music playback. The feature works with all Alexa-enabled devices, including those made by Amazon and those made by third-party companies. The new feature is coming to the Amazon Music app for Android and iOS starting today, which will contain an icon for Alexa Cast on the Now Playing screen. What users see on the app will be in sync with what’s playing through the speakers, so they can manage playback in real-time. Third-party apps cannot yet access the new Alexa Cast feature and Amazon hasn’t said if or when Alexa Cast might reach more of its own apps.

Source: Phone Scoop – Latest News

VLC pulls the plug on Huawei / Honor handsets

The battle for battery life isn’t a very complex one. You either leave your GPS, Bluetooth and WiFi on all the time, with background apps ticking along, or you start cleverly shutting stuff down to conserve battery life.

A lot of manufacturers have added on board systems to “manage” apps, and nearly every phone will try and sip at that battery rather than guzzling it down in a few hours. Most phones, however, will conform to your requests to “whitelist” a certain app so that there’s no battery management. The trouble is, as we’ve covered before, no matter what you “whitelist” or “ignore” on Huawei and Honor handsets, the phones will ignore you and shutdown background apps when they see fit. It really doesn’t matter what you do, the phone has the power to kill the app.

VLC pulls the plug on Huawei / Honor handsets

We’ve seen this saga with GPS fitness apps like Strava, which continually shutdown on runs and rides. There is no fix, there’s nothing you can do. At some point in your impressive fast ride, it’ll shutdown Strava and kill the recording.

VLC pulls the plug on Huawei / Honor handsets

Strava have told us that the Huawei / Honor kit is “greylisted”, and they can’t guarantee that the app will function. Meanwhile, VLC seems to have the same problem, but they’ve gone one step further, pulling the app from Google Play for Huawei phones. They really don’t pull any punches either, calling it a “ridiculous policy of killing all background apps (except their own)”…

We’ve previously got in touch with Huawei about these issues, and they’ve previously said that they’re working on them, but each new handset has the same problem. If we hear any updates, we’ll let you know.

The post VLC pulls the plug on Huawei / Honor handsets is original content from Coolsmartphone. If you see it on another news website, please let us know.

Source: News

Samsung Teases Note 9's Long Battery Life

Samsung today posted a teaser video that suggests its forthcoming Galaxy Note 9 phone will offer users extended battery life. The video portrays the stress and worry created by a nearly dead phone battery and goes on to say “a lot can change in a day.” Samsung is expected to announce the Galaxy Note 9, what it calls “the only device you need to manage work, play and everything in between,” at an event scheduled for August 9 in New York.

Source: Phone Scoop – Latest News

Nokia Steel HR – Unboxing

Nokia Steel HR   Unboxing

Smartwatches are dime a dozen these days. Almost every manufacturer is dipping their toe into the market. We have seen some come and go (aka Pebble) and we have seen some stay the course. However, it is the lesser known brands for this area who sometimes prove to be the most interesting. This is certainly soon to be the case with Withings. This was a relatively unheard of company, at least it was in the mainstream anyway.

They have been pushing out some health-based tech for a few years now but weren’t really on my radar. That is until an announcement came about them joining forces with Nokia.

Nokia Steel HR   Unboxing

One of the products that they have collaborated on is the Nokia Steel HR smartwatch which we have here to unbox.

So without further ado let’s get into it.

This is not your regular smartwatch. At first glance, for the uninitiated, it looks very much like a regular watch. This was the thing that appealed to me when I chose it to test. Well, I say test but it is actually going to be put through its paces over the next few weeks by my wife. She didn’t want something big and bulky, and this 36mm size seemed like the ideal fit.

Nokia Steel HR   Unboxing

The one thing that she was not a fan of was the orange strap. This was swiftly swapped out for a turquoise silicone version!

The watch itself, as I mentioned, does not look like the normal smartwatches that we are used to.

Nokia Steel HR   Unboxing

It is dominated by a standard rotary watch display with a white clock face and two smaller faces embedded into the larger dial. The first of these faces is actually a digital display. This is where all the smart details are displayed. The second dial is for measuring your progress of things like step count. I believe that you change the data displayed in this percentage dial within the accompanying app.

On the side, you will find a small button which turns the watch and also changes the digital display info. This digital display will show various bits of information, including steps, distance and notifications to name a few.

Nokia Steel HR   Unboxing

On the rear of the watch is where we can find the heart rate sensor. This works like most others in that it emits light and then uses this measure your pulse rate just under the skin. This is then converted by the watch into your heart rate.

Nokia Steel HR   Unboxing

The outside of the watch is finished in a very nice chrome surround – nice and subtle. The one concern I have is that the glass of the display is domed slightly meaning that it is easy to catch on something and therefore becomes scratch-prone. In fact in the short time of wearing the watch, it has already sustained a scratch! I am hoping that a jeweller may be able to buff it out when I get a chance to do so.

Nokia Steel HR   Unboxing

I mentioned that the watch has to connect up to an app in order to be set up and work to its full potential. This is the Nokia Health Mate app which I have found to be very nicely laid out and easy to use. It is also the same app that is used to work with the other products in the Withings/Nokia family. I have been very fortunate to also get hold of a set of Nokia Body+ Smart Scales as well which I will be testing out in due course.

If you want to find out how the Nokia Steel HR is doing then check back in with us in few weeks and we will have got the full review sorted out, with a cameo from my wife as well! In the meantime, time keep your eyes on the Coolsmartphone Youtube channel for the unboxing of the Nokia Body+ Smart Scales .

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Do you really need Anti-Virus Software on your Android smartphone?

Do you really need Anti Virus Software on your Android smartphone?Android Phone” (CC BY 2.0) by microsiervos

The connected age has opened up endless possibilities, just as smartphones have put those possibilities into the palm of our hands. And, with every piece of technology hooked up to the internet, there is the opportunity for nefarious hackers to wield their malicious intent.

But, while the dangers around internet security and, by extension, the security of our Android smartphones, is an important consideration whenever we’re online, the chances of any Android devices being hacked are minimal.

Indeed, Google’s own statistics noted just 0.5% of active Android devices may have a malware problem, with Google’s Android Security Chief, Adrian Ludwig, once declaring 99% of users would get no benefit from anti-virus software.

Joel Snyder, Ph.D., a senior IT consultant with 30 years of practice, wrote in a piece for manufacturer Samsung that a well-managed Android device would not come into contact with malware very often. And, if it did, common sense, not anti-virus software, would offer the best protection.

That’s because, thanks to our experiences on desktop computers, users are more aware of being careful not to open email attachments from unknown sources, for example. Other good practices on the smartphone include avoiding public-access Wi-Fi (or using a VPN to access them), only downloading apps from the Google Play Store, and deleting texts and images from unknown sources.

Do you really need Anti Virus Software on your Android smartphone?CeBIT-2014-Cyber-Security-7357” (CC BY-ND 2.0) by CEBIT AUSTRALIA

In fact, Android devices are most at risk from infected applications. This can be avoided by sticking to trusted sources. Google also removes any suspicious or problematic apps from its store, deleting them from your phone too if an infection is detected.

If it’s the apps that are the problem, then it’s the developers who are tasked with ensuring their security. Any business hoping to capture a slice of the market through the Google Play Store must ensure it has the right measures in place to prevent malicious activity and protect its apps from attack. They are more vulnerable – not the end user.

Web applications and web servers are prime targets for cyber attacks such as SQL injection and cross-site scripting (XSS). Developers traditionally use a number of measures to protect applications by designing in better security while securing their networks via vulnerability scanning, investing in developer security training, ongoing monitoring and a web application firewall.

But that’s fine as long as a security breach doesn’t get through. If it does, or you’ve been infected by accidentally clicking on an infected email attachment, then there are anti-virus and anti-malware programmes available for Android devices to solve the problem.

They’re more crucial if you download apps from outside Google’s own store but false positives are a persistent problem with warning messages for perfectly clean apps. As a result, other precautions such as checking permissions, avoiding cloned apps, and ensuring you’re up to date with Android security patches are a must.

Crucially, only a small number of Android users are affected by viruses or malware. While they exist, common sense will prevent them from infecting your device, with such precautions being preferable to battery-sapping virus software.

The post Do you really need Anti-Virus Software on your Android smartphone? is original content from Coolsmartphone. If you see it on another news website, please let us know.

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Samsung Creates 'Unbreakable' Display Panel for Phones

Samsung Display today said it has developed an unbreakable smartphone panel, and that the panel has been certified by the Underwriters Laboratories. The flexible OLED panel has an unbreakable substrate and an overlay window adhered to the front, says Samsung. The Underwriter’s Laboratory said the panel surpasses military specifications. It handled repeated drops from 1.2 meters onto all edges, as well as extreme high (169F) and low (-26F) temperatures. The display panel was also dropped from 1.8 meters with no damage. Samsung Display says the OLED panel can be used on smartphones, in-car displays, military devices, portable game consoles, and tablets. “The fortified plastic window is especially suitable for portable electronic devices not only because of its unbreakable characteristics, but also because of its lightweight, transmissivity and hardness, which are all very similar to glass,” said Samsung Display’s Hojung Kim. Samsung did not say when the unbreakable OLED panel will reach devices. Samsung is expected to announce its next flagship phone, the Galaxy Note 9, at an event in early August.

Source: Phone Scoop – Latest News

Qualcomm Says Apple Won't Use Its Modems In Next iPhone

Qualcomm today revealed that its legal trouble with Apple will have a larger impact on its business later this year. Apple may not use Qualcomm’s chips in future iPhones, representing a huge loss for Qualcomm. “We believe Apple intends to solely use our competitor’s modems rather than our modems in its next iPhone release,” said CFO George Davis during a conference call with analysts and press. “We will continue to provide modems for Apple legacy devices,” meaning older iPhones that are still in production. Apple is one of Qualcomm’s biggest customers, but the two have been tangled in a legal battle over royalties since last year. The last few iPhones have relied on a mix of Qualcomm and Intel modems. Intel’s modems don’t perform as well as Qualcomm’s in some network environments, and yet Apple appears to have chosen Intel moving forward. Apple declined to comment on Qualcomm’s revelation.

Source: Phone Scoop – Latest News