Super Bowl, Olympics May Bring Windfall to Comcast

Comcast’s NBC is airing both the Super Bowl and the Olympics in February, a double-whammy sports extravaganza that the company expects to yield $1.4 billion in ad sales, helping it justify the hefty price it’s paying for both events.

NBC is banking heavily on these sports events since traditional TV ratings have slumped in recent years. Live sports are marquee TV events that draw most of the largest TV audiences, but even those ratings have declined. More Americans are dumping their cable packages — Comcast lost 33,000 video customers in the fourth quarter and 151,000 for all of 2017 — and advertisers are following consumers to their phones.

Spending on U.S. TV ads is expected to grow an anemic 0.4 percent this year, according to eMarketer.

In the October-December quarter, NBCUniversal’s broadcast TV ad revenue fell 6.5 percent, after a boost in 2016 from election ads. As it adapts to a slowing TV market, NBC is continuing some digital efforts from Rio and expanding others to meet viewers wherever they are — whether in front of a TV or not.

The Super Bowl

The Super Bowl reaches more than 100 million people in the U.S., outstripping every other TV event. It’s the most expensive ad time on TV.

This year’s Super Bowl is Feb. 4 and follows a two-year slump in regular-season NFL ratings, according to ESPN . But NBC has said it is not worried about a lack of interest. The game is an event that “transcends sport and even the game itself,” Dan Lovinger, an NBC Sports ad-sales executive, said in January, about three weeks before the game.

NBC said then that it had nearly sold out Super Bowl ad spots and that on average, companies are paying more than $5 million for 30-second ads during the game. Kantar Media expects rates slightly higher than…
Source: Mobile Tech Today

Apple Gives Users Control Over Old iPhone Slowdown

Apple’s next major update of its mobile software will include an option that will enable owners of older iPhones to turn off a feature that slows the device to prevent aging batteries from shutting down.

The free upgrade announced Wednesday will be released this spring.

The additional controls are meant to appease iPhone owners outraged since Apple acknowledged last month that its recent software updates had been secretly slowing down older iPhones when their batteries weakened.

Many people believed Apple was purposefully undermining the performance of older iPhones to drive sales of its newer and more expensive devices. Apple insisted it was simply trying to extend the lives of older iPhones, but issued an apology last month and promised to replace batteries in affected devices at a $50 discount, lowering the price to $29.

Despite Apple’s contrition, the company is still facing an investigation by French authorities, a series of questions from U.S. Senate and a spate of consumer lawsuits alleging misconduct.

Besides giving people more control over the operation of older iPhones, the upcoming update dubbed iOS 11.3 will also show how well the device’s battery is holding up. Apple had promised to add a battery gauge when it apologized to consumers last month.

Other features coming in the next update will include the ability to look at personal medical histories in Apple’s health app, more tricks in its augmented reality toolkit and more animated emojis that work with the facial recognition technology in the iPhone X.

This story has been corrected to read that Apple is offering to replace batteries on older iPhones at a $50 discount, lowering the price to $29, not at a discounted price of $50.
Source: Mobile Tech Today

Qualcomm Debuts Tunable 5G Front End

Qualcomm today said it has devised what it calls a 5G Tunable RF front-end. This radio module is designed to let phone makers create unique 5G products that are thinner and perform better. Qualcomm has added the 5G Tunable RF front-end to its 5G roadmap, though the company didn’t say how soon this module will be available to phone makers. Carriers in the U.S. and elsewhere are moving forward with 5G, despite the standard’s infancy. The 3GPP has defined the basics of the 5G New Radio spec, though it has yet to be ratified in final form. Companies such as AT&T and Verizon insist they will launch some form of 5G service by the end of the year.

Source: Phone Scoop – Latest News

Chinese Phone Makers Agree to Buy Radios from Qualcomm

Qualcomm today said a handful of phone manufacturers from China have signed memorandums of understanding wherein they have agreed to purchase RF front ends from Qualcomm worth $2 billion. The companies in particular are Lenovo, Oppo, Vivo, and Xiaomi. The four will spend $2 billion in aggregate on Qualcomm’s radios over a period of three years. The RF front end modules constitute power amplifiers, envelope trackers, multi-mode PAs, RF switches, filters, and antenna tuners that work across a rage of cellular technologies. They are the vital piece that connects the phone to the networks. Qualcomm says to-date that these phone makers have been using a component-approach in piecing together their radio solutions. Adopting Qualcomm’s entire RF module should make it easier for Lenovo, Oppo, Vivo, and Xiaomi to bring handsets to market.

Source: Phone Scoop – Latest News

Review: Mikme Mobile Microphone

Smartphones are better than ever at capturing high-quality audio, but nothing beats a dedicated microphone. The Mikme microphone should appeal to videographers, vloggers, musicians, podcasters, and others who want to record the best-possible audio on their iPhone.

Source: Phone Scoop – Latest News

Enghouse Interactive Introduces Contact Center: Enterprise Version 9.1

Phoenix, AZ,January 25, 2018 — Enghouse Interactive today introduced Contact Center: Enterprise (CCE) 9.1, the latest release of its scalable, highly modular, omni-channel contact center platform.

At the forefront of CCE 9.1 is the introduction of TouchPoint, Enghouse Interactive?EU?s visual, contextual interface for contact center agents. First introduced in 2013, TouchPoint now provides a unified user experience across multiple Enghouse Interactive flagship products, including CCE, Communications Center (CC), and Quality Management Suite (QMS).

?EU?By integrating our TouchPoint interface with CCE 9.1, customers and partners that need the high scalability and reliability of CCE now have access to a modern, highly graphical, best-in-class user experience for their agents,?EU? said John Cray, VP of Product Management, Enghouse Interactive. ?EU?And with TouchPoint available across different Enghouse platforms, a customer could migrate from one to another, with no agent retraining at all. This provides complete choice for our customers and partners.?EU?

TouchPoint, a low-footprint, context-sensitive, extensible, analytics and collaboration-focused client, is available in nine languages, including English, Spanish, German, French, Italian and more. Reflecting years of analysis of agent and supervisor workflow as well as customer end-user input, this compelling interface empowers agents to be highly productive and efficient, while continually focusing on the customer.

Enghouse Interactive?EU?s modular approach gives customers the flexibility to add functionality as needed, at a reduced risk and cost. TouchPoint is highly extensible, enabling packaged integrations to leading CRM systems to optimize agent productivity. The interface?EU?s open architecture enables easy addition of pages, functions, data and graphics within a common framework.

CCE is available at a lower price-point than equivalent offerings and offers flexible deployment options for on-premise, cloud or hybrid environments. With Enghouse Interactive?EU?s PBX agnostic architecture, CCE 9.1 can be deployed on leading voice solutions from Mitel, Cisco, Avaya and Microsoft Skype for Business.

CCE 9.1 now integrates with QMS…
Source: Mobile Tech Today

Sky TV. The end of the dish is coming..

Sky TV. The end of the dish is coming..
It’s good news for those with fast internet connections, but perhaps not an option for those living with poor internet speeds. With Sky already providing on-demand content through their boxes, the company is now looking to put their entire suite of channels online too. That’ll mean that you won’t need a minidish on the side of your house.

Now, I’ve had Sky since me and the wife first moved in together. It was actually our first priority when we moved in, above buying furniture, food and everything else. As I’m a bit of a geek I decided to install Sky myself. It’s relatively easy to do and I saved on the install costs. You can do this with Freesat now too, and it won’t cost you a penny. Here’s how I did it back in the day (via my personal blog on www.cupofcoffee.co.uk) and you I’m surprised to see that by original post about it from 12 years ago is still online too. 🙂

Sky TV. The end of the dish is coming..

Anyhow, let’s fast forward to today. I now pay Sky £15 for their “Entertainment” deal. We got a discount because we returned to them after splitting my Virgin Media TV package into a Virgin Business broadband-only connection. I still use the same Sky HD 1TB box, the same self-install dish (albeit at a new house now) and there’s that Virgin internet feed for all the on-demand stuff.

Soon enough though, with Italy and Austria being first, Sky will be delivering their “live” TV channels over broadband, so if you can’t or don’t want to put a dish up, you can still get their full service. The UK is expected to follow later in the year – possibly 2019 – and there’s already a selection of live TV channels through Sky Go and Now TV. Customers will still need a Sky box though.

Sky now has 22.9 million customers and is worth around £17.7bn.

The post Sky TV. The end of the dish is coming.. is original content from Coolsmartphone. If you see it on another news website, please let us know.

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  • App developers. Without a smartphone app, you’re in trouble

    My son has a phone. It doesn’t actually have a SIM card in it though, and although it is a phone, it’s mainly a way for him to download and play the endless selection of free games that are available on Google Play.

    He’s got a PS4 too, but there’s far less free games on there. There is, though, a lot to be said about the quality of the apps on mobile phones, and the fact that their so portable is a definite bonus.

    That, that bonus, that “take it anywhere” ability, is what is of interest to app developers. There’s also the fact that many apps are accepted by users as ad-supported. Would you want adverts on your Playstation? Maybe not. The apps are easy to distribute, you can grab them quickly and use them in any brief periods of downtime. While you’re waiting for coffee, while you’re on a train, perhaps while you’re sat on the toilet at work. A quick game of Clash Royale, NOVA Legacy, Minecraft, Temple Run, Candy Crush. It’s easy and you don’t need to go home and fire up a console.

    App developers. Without a smartphone app, youre in trouble

    The smartphone is a powerful beast too. Even budget devices have the CPU, the memory and the graphical power to run advanced games smoothly and quickly. We’re at a stage now where the mobile entertainment possibilities are perhaps far greater than from a console.

    With the recent consultation on fixed-odds terminals in bookmakers, there’s an increased push by casino and betting companies to get their services into the mobile world as well. Although the traditional high street still has bookmakers, there’s far more people using their phone than there is walking down the road. Like shops, there’s a need to get online because we’re all doing more transactions using our phones. Just last night I used a DIY website to pre-order a part of a radiator. I did it at 9PM and it took seconds. As a service provider you’d be made not to want a bit of that action, and the same can be said for bingo, casino and gambling companies. If you have to travel somewhere, or wait, you’re going to fail.

     

    App developers. Without a smartphone app, youre in trouble

    888 Holdings are just one of the many online casinos who are pushing hard to get their experience into your hands. In a way, the online or mobile experience can be better than that provided in the majority of arcades and bookmakers. Since Google lifted the restrictions on real betting within their Google Play store, there’s been a big uptick in the development and number of these and the competition is becoming fierce. New ideas such as virtual reality and live dealers make it less “virtual” and more real, which benefits both parties.

    Research now shows that some 85% of social casino users now play on smartphone. The mobile audience is closely aligned demographically with PC users. Mobile casino businesses are seeing the average age of their PC players hit 41, compared to 39 for smartphone users.

    App developers. Without a smartphone app, youre in trouble

    What developers must also do is to keep up with expectations. Like every mobile game developer, the online gaming industry can’t just announce a new gambling app with a few low-resolution games and expect it to do well. They have to be involving, rich and they have to look appealing. Attract new customers and keep existing ones loyal. To do this you’ll need to ensure that the experience is top-notch. It has to be a decent mix of entertainment, personalization and excitement.

    Web and software developers are all having the same challenge though. The appeal is that everyone – you, me, everyone – has a smartphone. It’s simply a colossal market which can be tapped into, but the screen size is restrictive, and there has to be new and innovative ways to interact. The interface has to be responsive. It has to work on every screen size and as many different specs as possible. For those casino app developers, they also have to keep an eye on the customers switching from mobile to desktop, so a seamless experience needs to be maintained on both platforms. The experience has to be the same. It has to be fluid and familiar.

    It’s a continual and big task, but for those developers who get it right, there’s definitely big rewards.

    The post App developers. Without a smartphone app, you’re in trouble is original content from Coolsmartphone. If you see it on another news website, please let us know.

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  • How to dodge those 0870 / 0844 charges and get straight through

    How to dodge those 0870 / 0844 charges and get straight through

    If you need to get hold of a utility provider, government agency, airline, insurance company or any other large organisation, there’s always a few concerns. Firstly, finding the right number itself can be tricky. You might call their main line, but then when you get through, they might tell you to call a slightly different number. Plus, as a lot of us have found, there are those pesky 0870 numbers, and when you call those from your mobile phone, it can cost you, dear.

    Calls to 0870, 0845, 0871 or 0844 are mostly not included in your monthly package, and – as an example – on Vodafone, you’ll be paying 55p for every minute you’re on the call. Imagine waiting in a queue. A 5-minute journey through the “Press 1 for this, press 2 for that” and then a short hold for an agent could already put you £2.75 out of pocket. I remember calling for roadside assistance a few years ago (after I’d rather, unfortunately, had a crash) and it wasn’t until later on that I’d found the numerous 0870 calls had cost around £25. Add that to the fact that I’d also got my regular monthly £30 charge for my mobile package and it was quite a shock.

    How to dodge those 0870 / 0844 charges and get straight through

    Then there’s the problem of calling another mobile network. If you’re using Vodafone right now and want to call EE customer services, it’s probably best to wait until you can find someone with an EE phone – then you can use their handset and call free. However, if you can’t do that, it’s best to try websites that will deliver a list of EE contact numbers. You can quickly find a 0800 number and call it for free, or a lot less. You can also find the right number for different departments, so if you want to call the EE Broadband & TV teams, there’s a direct number for them on the site. Likewise, if you want to call about your O2 Pay & Go connection, there’s a number for that too, and they’ll tell you when the department opens and closes. Spot on.

    At the end of the day, it’s all about being clever. Stop spending extra money if you don’t need to. Stop spending ages navigating those “automated attendants” to try and find the right team to speak to. Just search, call a more direct and cheaper number. Done! 🙂

    The post How to dodge those 0870 / 0844 charges and get straight through is original content from Coolsmartphone. If you see it on another news website, please let us know.

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  • Apple's Next iOS To Add Battery Monitoring, Business Chat, AR Tools

    iPhone and iPad users will see a variety of new device capabilities arrive with the release of iOS 11.3 this spring, Apple said today. They include new tools for chatting with businesses and for monitoring battery health and power management.

    The latter capability is something Apple had promised after news emerged late last year that it was throttling the performance of older iPhones with aging batteries.

    Other coming features include improved support for augmented reality (AR), four new animated emoji characters, and a Health App update for viewing medical records.

    The developer preview of iOS 11.3 is available today to iOS Developer Program members, and a public beta preview will be released later. A final release, which will roll out this spring, will be free to Apple customers with iPhone 5s devices and later models, as well as to users with iPad Air and iPad Pro devices, and more recent iPad, iPad mini, and iPod touch models.

    Performance Tools To Come with Later Beta

    While not yet available in today’s iOS 11.3 beta, Apple’s planned updates for battery and performance monitoring will let users view information on the battery health and power management behavior of their devices. It will also allow them to turn off the dynamic power management feature introduced in 2016.

    Rolled out with iOS 10.2.1, that feature automatically and dynamically slows down processor performance to smooth out peak power demands in devices with older batteries. Apple said it introduced the feature to prevent older devices from shutting down unexpectedly, but its quiet rollout — and the inability of users to opt out — led to widespread criticism as well as at least 15 class action lawsuits.

    Apple apologized for its handling of battery and power management in December, noting that it would reduce the price of iPhone battery replacements…
    Source: Mobile Tech Today