Google Maps and Google Home Updated for iPhone X

Google today delivered updates to its Google Maps and Google Home applications for the iPhone X. Both apps have been adjusted to account for the iPhone X’s taller screen aspect ratio. The updated apps also resolve some bugs and other performance issues. Google has now updated the majority of its core apps for the iPhone X, save for Gmail. Google Maps and Google Home are free to download from the iTunes App Store.

Source: Phone Scoop – Latest News

Google Assistant Gains Local Contractor Smarts

Google says an update to the Google Assistant app for Android and iOS will let people perform searches for more local information, businesses, and service providers. For example, people can say “Ok Google, find me a plumber” to their device, the app will ask some follow-up questions, and then supply a list of local options for plumbers on the smartphone screen. Results cards will include ratings and contact information, and Google says local providers in many cities will be prescreened by third-party organizations such as HomeAdvisor. This update is headed to Google Assistant in the U.S. over the coming week.

Source: Phone Scoop – Latest News

Empereon-Constar Opens 1,000 Seat Contact Center in Baja

Phoenix, Arizona — November 30, 2017 — Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, today announced a major expansion of the company’s nearshore contact center in Tijuana, Baja, Mexico. The 84,000-square feet center provides ample opportunity for buildout upon client request, positioning both Empereon International and Constar International for the future growth of nearshore bicultural and bilingual services.

“Over the past several years, Empereon-Constar has experienced tremendous growth,” said Travis Bowley, CEO of Empereon-Constar. “This expansion complements our existing capabilities and supports client requests for a convenient, culturally compatible nearshore option.”

Located 15 minutes from the San Diego International airport in a secure industrial park, the contemporary facility has a 1,000-seat capacity staffed by a cost effective, experienced labor pool of fully bilingual, bi-cultural and highly skilled agents. The facility features a robust IT infrastructure (fiber optic bandwidth with direct connection into San Diego) and is SSAE 18 quarterly audit approved, ISO/IEC 20000 certified, and PCI compliant.

“Empereon-Constar is positioning itself for future success,” said Yvonne Torrijos, Chief Marketing Officer of Empereon-Marketing. “We look forward to better serving our clients with the increased capabilities the expansion of our Baja facility brings.”

About Empereon-Constar

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle. Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals.

Empereon-Constar’s full range of consumer and commercial services includes: lead generation, inbound / outbound sales, account origination, customer care, customer service, technical support, first party collections, recovery collections, credit bureau dispute management, fraud risk management, anti-money laundering,…
Source: Mobile Tech Today

What You Need To Know about Bimodal IT

The digital economy is all about fast innovation and getting new products to market more quickly than competitors. IT needs to step up its game to help drive innovation, without sacrificing top priorities such as compliance, cost control and maintaining availability.

The stakes are high even for massive, successful businesses. Today, 50 percent of the Fortune 500 from the year 2000 no longer exist [1]. Businesses understand the need for agility and innovation, with 64 percent [2] stating that innovation and operational effectiveness are equally important for the success of their company. However, they may not actually be prioritizing their IT functions to be as innovative as possible.

“I’ve seen companies where (keeping the lights on) is 80 percent or 90 percent of the IT budget,” says Columbia Business School professor Rita Gunther McGrath [3]. “I think it should be no more than 50 percent,” she adds.

How can organizations create a more innovative, agile IT environment, while enabling IT to continue to excel in its traditional responsibilities?

Bimodal IT Balances the Old and New

A bimodal IT strategy can help organizations drive innovation while maintaining core IT priorities, when it’s closely aligned with business strategy.

Many companies are already embracing the concept of bimodal IT, or operating at two speeds. According to Gartner [4], in addition to traditional IT operations at the current speed of business (Mode 1), 45 percent of CIOs say they currently have a second fast mode of operation (Mode 2). Gartner also predicted that 75 percent of IT organizations will have bimodal capability in place this year.

“CIOs can’t transform their old IT organization into a digital startup, but they can turn it into a bimodal IT organization.” -Peter Sondergaard, Gartner
Source: Mobile Tech Today

Microsoft Edge for Android and iOS Now Available to All

Microsoft today said its Edge browser for Android and iOS has exited preview and is now available as a final, public application. Microsoft Edge for mobile devices ports over popular desktop features, include Favorites, Reading List, New Tab Page, and Reading View. It can sync bookmarks and browser history with the desktop and includes a built-in QR code reader. This final version of the app adds Roaming Passwords, which allow you to save passwords on one device and sync them to others, such as from a phone to a PC and vice versa. The browser also gains a dark theme. Microsoft Edge is free to download from the Google Play Store and iTunes App Store.

Source: Phone Scoop – Latest News

Report: Andy Rubin Left Google After 'Inappropriate Relationship'

Andy Rubin, creator of Android, left Google in 2014 soon after an internal investigation allegedly found he’d had an inappropriate relationship with a subordinate, according to a new report.

Rubin, who later founded smartphone maker Essential, is now on leave from his new company.

“At our last regularly scheduled board meeting earlier in November, Andy asked for a leave of absence to deal with personal matters,” a spokeswoman for the Palo Alto company said in response to an inquiry by SiliconBeat Wednesday. “The Board agreed and our President, Niccolo de Masi, will continue to run day to day operations at Essential.”

According to the Information, Google investigated a complaint by a female employee who worked in the Android division while Rubin was in charge of it.

Google policy prohibits supervisors from having relationships with their subordinates.

A spokesman for Rubin is denying that Rubin did anything wrong.

“Any relationship that Mr. Rubin had while at Google was consensual,” Mike Sitrick told the Information, which first reported the allegation. “Mr. Rubin was never told by Google that he engaged in any misconduct while at Google and he did not, either while at Google or since.”

In 2013, the Android division headed by Rubin was turned over to Sundar Pichai, who’s now Google’s chief executive. Former Google CEO Larry Page was full of praise for Rubin at the time, saying, “Andy, more moonshots, please.” Rubin then worked in Google’s robotics division, and eventually left the company in 2014, nine years after Google’s acquisition of Android. At the time, Rubin’s departure was called a blow to Google’s robotics division, but there was no hint of anything amiss.

“I want to wish Andy all the best with what’s next,” Google CEO Larry Page said in a statement then. “With Android he created something truly remarkable — with a billion-plus happy users. Thank…
Source: Mobile Tech Today

Apple Fires Back at Qualcomm in Countersuit

Apple upped the ante in its legal feud with Qualcomm over patent royalties on Wednesday by accusing the San Diego company of infringing on eight Apple patents related to extending battery life in smartphones.

The iPhone maker made the claims in an amended filing in U.S. District Court in San Diego. Apple contends that Qualcomm’s Snapdragon 800 and Snapdragon 820 chips infringe on Apple patents related to supplying power only where it is needed, supplying power only to the level needed and enabling quick powering up and down.

In the filing Wednesday, Apple says its work on power management technology pre-dates the iPhone and includes innovations borne out on general purpose computers.

The Snapdragon 800 and Snapdragon 820 smartphone processors are previous generation chips used to power mostly Android smartphones made by companies such as LG, Sony and Samsung. The current generation of Qualcomm’s Snapdragon 835 processors are not named in the amended complaint.

Apple designs its own applications processor for iPhones.

Apple has been battling Qualcomm in court over the patent royalties it charges for its portfolio of cellular patents. It sued Qualcomm in January in San Diego federal court.

This summer, Qualcomm asked the U.S. International Trade Commission to ban the import of certain iPhone models on the grounds that they infringe on Qualcomm’s patents related to power management and extended battery life.

At the same time, it filed a patent infringement lawsuit against Apple in San Diego federal court.

Apple countered that Qualcomm’s patents were invalid and that it didn’t infringe on them — a common move in patent infringement cases. Now Apple has added allegations that Qualcomm is infringing on Apple patents, which is also common in such cases.

Qualcomm has yet to respond to a request for comment.

In the amended filing on Wednesday, Apple wrote that Qualcomm asserts “weak patents that nibble at the…
Source: Mobile Tech Today

Z2 Force on the way to Vodafone

We took a look at the new Moto Z2 Play in June. Shortly after that, the Moto Z2 Force appeared. This has a guaranteed shatter-resistant screen and more of those lovely MotoMods. It’s thinner too – just 6.1 mm and that P-OLED 5.5″ screen is 1440 x 2560 pixels with a 16:9 ratio at 534 ppi.

Z2 Force on the way to Vodafone

It’s powered by Android 7.1.1 (Nougat) and runs on an octa-core Qualcomm MSM8998 Snapdragon 835 CPU with an Adreno 540 GPU. Depending on the model, you get either 64GB or 128GB of internal storage with either 4GB or 6GB of memory. There’s a dual 12 megapixel arrangement at the back with dual-LED flash and a 5 megapixel front shooter too.

The phone also features WiFi, Bluetooth 4.2, GPS, NFC and a USB type-C charger. No 3.5mm audio port though. A 4000 mAh battery powers the show.

What we can say now is that UK network Vodafone are going to be carrying the handset at some point soon, so keep a look out for it.

Here’s a video preview…

The post Z2 Force on the way to Vodafone is original content from Coolsmartphone. If you see it on another news website, please let us know.


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    Source: News

  • LG's Mobile Business Gets a New CEO

    LG today announced a handful of changes to its leadership that the company hopes will lead to stronger performance of its mobile phone business. The company named Hwang Jeong-hwan as president and CEO of LG Mobile Communications. Juno Cho, the previous president, will take a new role within LG Corp. LG has also named Dr. Park Il-pyung as CTO. Prior to his appointment as CTO, Dr. Park served as the head of LG’s software business. Dr. Skott Ahn, the previous CTO, will tackle new responsibilities at LG Corp. In another change, Han Chang-hee was named head of the Global Marketing Center. Last, LG is creating a B2B company to handle sales to businesses. All the appointments are effective December 1. LG’s mobile phone business marked a loss of $117 million in its most recent quarterly earnings report, despite bringing capable handsets such as the G6 and V30 to the market this year.

    Source: Phone Scoop – Latest News

    HTC Pushing Android 8 Oreo to the U11 Life

    Owners of the unlocked variant of the HTC U11 Life can expect to receive Android 8 Oreo over the coming days, according to HTC exec Mo Versi. HTC has made the system update available and will roll it out beginning today. Versi did not say if or when carrier variants of the U11 Life will receive the update. HTC’s flagship handset, the U11, received Android 8 Oreo earlier this week. Other HTC handsets on deck to receive Android 8 Oreo include the 10 and U Ultra. Versi didn’t say when Oreo will be available for those devices

    Source: Phone Scoop – Latest News